U.S. airlines should buy meals and hotel rooms for passengers suffering lengthy flight delays, according to Secretary of Transportation Pete Buttigieg, who called the disruptions roiling the travel industry “unacceptable.”

In a letter to major carriers, Buttigieg asked that travelers be given meal vouchers for delays of at least three hours that are caused by the airlines themselves. Passengers stranded overnight should be given hotel lodging accommodations, he said.

The DOT is also planning to set up a new website before the busy Labor Day weekend for travelers with airline-by-airline policies on services they provide when flights are canceled or delayed.

“The level of disruption Americans have experienced this summer is unacceptable,” Buttigieg said in the Aug. 18 letter, which was sent to the heads of Delta Air Lines, JetBlue Airways and other carriers. “Regardless of the cause of the delays or cancellations, the department expects airlines to provide timely and responsive customer service during and after periods of flight disruptions.”... Read More: Bloomberg