New York - Travel websites have begun to respond to consumer concern and the grounding of Boeing’s 737 MAX planes by changing policies and introducing new options that exclude flights on those planes from customer queries.
Kayak.com is tweaking its search filters this week to allow customers to exclude particular types of aircraft from queries, the travel platform, part of the Booking.com stable of firms, told Reuters.
The changes come after a Boeing 737 MAX 8 crashed in Ethiopia on Sunday, killing all 157 people on board.
As a growing number of countries ban or ground 737 MAX planes, anxious travelers have taken to social media and travel agents to check if they are booked on these aircraft.
CWT, a privately held company that manages business travel, said some of its clients were interested in exploring the possibility of temporarily restricting travel on Boeing 737 MAX 8 planes. Read more at Reuters